What Should I Expect?

Our carpet cleaning process is convenient, efficient, and hassle-free with only minimal disruption to your home. Please remove any valuable or fragile items before we arrive and we also suggest that you remove any smaller easy to move items that are easily breakable. If your furniture has been blocked or tabbed, please leave these protectors there for a full 24 hours, this will protect your furniture as well as the carpet. After your carpets are fresh and clean please keep traffic off the carpet for at least 2-4 hours. Be careful because the carpet can be slippery, but if you must walk on it, you should take your shoes off. In the winter please turn on the heater to about 68°with the windows opened a little bit to create air movement. The rest of the year open your windows for fresh air movement.

FAQ’s

HOW SHOULD I TREAT SPILLS?
Spills sink into carpets quickly. If you don’t act fast, that red wine, juice or sauce will be absorbed by the carpet fibers. And if you wait long enough, the spill may dry and set. Stains can seep deep down into the carpet’s padding or, if they’re acidic, they could eat away at the carpet fibers. So whatever the spill may be, it’s always best to act fast. With a clean white cotton cloth Start at the outer edges and work your way in so that you don’t spread the stain out further. Avoid scrubbing or rubbing, which can push the spill further into the carpet fibers instead blot the area. Apply club soda or cold water to the stain. (taking care not to soak the carpet) Blot up as much of the stain as possible. Then, use a dry paper towel to blot up and dry the area, using weight to absorb the liquid. After that, mix about a tablespoon of mild liquid dish detergent to two cups of cool water. Using a clean sponge or cloth, blot and gently stroke the stain with the detergent solution. Rinse afterward with cold water. Older stains are far more difficult to get up than brand new ones, which is why it’s so important that you act quickly. Be diligent about getting up every bit of the spill. Most importantly remember, if you’re having a difficult time removing a spill on your carpet or you’re afraid that you’ll accidentally damage it, just give us a call and will will come and try to remove it for you.

IS PROTECTANT ANY GOOD, AND HOW DOES IT WORK?
Protectant provides a protective shield that surrounds each fiber and protects it from water- and oil-based stains. It is designed to prevent stains and dirt from penetrating carpet and fabric fibers, but it isn’t infallible. That doesn’t mean that you get just let repelled stains sit on your carpet for hours or days. They will sink in (and set in!) eventually. Protectant gives you time to prevent a stain by not quickly absorbing into the fibers. With proper usage, it will keep your carpet and furniture looking cleaner for longer than they would have otherwise. Depending on the amount of traffic on your carpet, you should re-apply carpet protector at least every other time you have the carpet cleaned. Why? Carpet protectors coat your carpet’s fibers and help protect them from Everyday wear and spills. Protective coating of the carpet fibers is important and well worth the money spent to protect the investment of your carpet.

HOW OFTEN SHOULD I GET MY CARPETS CLEANED?
Most carpet manufacturers require carpet cleaning every 12-18 months to keep the warranty in effect. Those with children, pets, or large families will need more frequent cleanings. We can help you evaluate your personal needs and set it up accordingly.